Job Description
Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Accounting Specialist supports pre-arrival and post-departure billing for events and group business at Rizzo Center. This role manages invoices, group deposits and prepayments, City Ledger charges, collections, and client supporting documentation.
Key Responsibilities:
- Monitor, review, and update invoices throughout the billing cycle.
- Distribute invoices daily to in-house clients and planners.
- Post deposits and prepayments for group bookings.
- Provide clients and planners with required supporting documentation, including Food and Beverage outlet checks and rooming lists.
- Monitor and review City Ledger charges.
- Conduct collection activities within approved billing terms and procedures.
- Meet daily and weekly deadlines.
- Maintain confidentiality when handling customer and financial information.
- Respond promptly and professionally to guests, clients, planners, and coworkers in person and through written communication.
- Reprioritize work and respond effectively to urgent requests.
- Work collaboratively with colleagues and stakeholders at multiple levels of the organization.
- Escalate billing or service issues that may negatively affect the customer experience.
- Maintain a high level of accuracy and attention to detail.
- Take ownership of assigned responsibilities and complete work accurately and efficiently.
Exceptional Benefits That Go Beyond the Basics At Hyatt, we're proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here's what you can look forward to as part of our team:
Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service).
Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Qualifications Who We're Looking For We're looking for someone who enjoys helping others, learning new things, and staying organized in a fast-paced environment. If you're a positive team player with strong customer service and technology skills, we'd love to hear from you.
Qualifications: - Comfortable using computers, learning new software, and navigating multiple systems.
- Strong communication skills with the ability to provide professional, friendly service to guests, customers, and colleagues.
- Detail-oriented with accurate data-entry, organization, and time-management skills.
- Able to manage multiple priorities, meet deadlines, and adapt to changing business needs.
- Skilled at learning new processes, applying feedback, and working independently after training.
- Experience in accounting, administration, customer service, office support, technology support, hospitality, or a related field is preferred.
- Familiarity with Microsoft Office (especially Excel and Outlook) is preferred; experience with Opera and Oracle Financial is a plus.
- Enjoys helping others understand processes, systems, and technology.
- Works collaboratively and respectfully with people from diverse backgrounds and at all levels of the organization.
- Maintains professionalism, discretion, and confidentiality when handling customer and financial information.
Schedule & Pay: - Schedule: Monday through Friday, with an 8-hour shift and a flexible start time no later than 9:30 AM.
- Compensation: $18.00/hour
Job Tags
Full time, Live in, Work at office, Monday to Friday, Flexible hours, Shift work, Night shift