Job Description

Dental Receptionist

Location: 714 N. Bethlehem Pike, Lower Gwynedd, PA 19002

We are currently seeking a friendly, organized, and professional Dental Receptionist to join our team in Lower Gwynedd, PA. This part-time position offers flexible days and hours, allowing you to create a positive patient experience while managing front desk operations and supporting the administrative needs of our practice.

About Ambler Dental Arts

At Ambler Dental Arts, we believe dentistry should feel personal, welcoming, and comfortable. Unlike a large corporate office, we have created a beautiful, relaxed environment where patients are treated like family, not numbers. Our team takes the time to get to know you, understand your needs, and provide care with compassion and attention to detail. From the moment you walk through our doors, our goal is to make you feel at home, cared for, and confident that you are part of our dental family for years to come.

Responsibilities

• Greet patients warmly and ensure a positive first impression.
• Answer incoming phone calls and respond to patient inquiries professionally.
• Confirm appointments and manage patient recalls.
• Assist patients with paperwork and office procedures.
• Address patient concerns and communicate them to the appropriate team member.
• Schedule and coordinate patient appointments efficiently.
• Manage the daily schedule to maximize productivity and patient satisfaction.
• Check patients in and out of appointments.
• Verify and update patient demographic and insurance information.
• Maintain accurate patient records within Dentrix.
• Verify dental insurance benefits and eligibility.
• Explain treatment estimates and financial arrangements to patients.
• Collect co-pays, balances, and payments.
• Process financial transactions and maintain accurate records.
• Assist with insurance claims and follow-up as needed.
• Maintain a clean, organized, and welcoming reception area.
• Coordinate communication between patients and clinical staff.
• Assist with office projects, marketing initiatives, and patient outreach programs.

Qualifications

• High school diploma or equivalent required.
• Previous dental or medical office experience preferred.
• Knowledge of Dentrix or other dental practice management software preferred.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and professionalism.
• Positive attitude and team-oriented mindset.

Schedule

This is a part-time position with flexible days and hours.

Compensation

Hourly pay ranges from $17 to $22 per hour.

Benefits

• Dental Care
• PTO / Vacation / Sick Leave
• Paid Holidays
• 401k / Retirement Plan

This position plays a critical role in helping our practice provide a comfortable, personalized dental experience where every patient is treated like a member of our dental family. If you are compassionate, detail-oriented, and committed to exceptional customer service, we encourage you to apply today!

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